Say a real thank you to someone who works unseen

Acknowledge a cleaner, courier or maintenance worker by name if possible.

Why it helps

People working behind the scenes are seldom thanked. A moment of recognition shows respect.

How to do it

1. Spot someone doing a quiet job.
2. Say hello and thank them for what they do.
3. Mention something specific if you can.

Make it easier

Smile and say thanks.

Make it harder

Leave a short note of thanks.